Lingerie Shipping in Canada and United States

Shipping Rates and Policies

Shipping is currently done through Canada Post. All orders have discreet packaging. No outside labels.

All shipments are EXPEDITED and a tracking number will be issued via email once your order has been shipped.

There will be a flat rate charge of $12.00 for orders within Canada.

Local: 1 Day

Within a major centre, city, town, or village.
Example: Vancouver to Vancouver

Regional: 1 up to 3 Days
Within a region: Atlantic, Central, Western, North East, North Central, North West, Yukon, and Labrador.
Example: Vancouver to Winnipeg (Western region)

National: 2 up to 7
Between regions.
Example: Vancouver to Charlottetown (Western region to Atlantic region)

Shipping to the United States will cost 15.00 per order.

Delivery in as few as 6 days.

*PLEASE NOTE:* There is no shipping of products on weekends. Orders will be shipped the same business day (Monday - Friday) or the following business day depending on availability. It may take up to 10 business days depending upon the location. Most orders ship within 2-5 business days. All items are shipped directly from our supplier located in Toronto, Ontario.

*Out of Stock Items*

If items are not in stock at our suppliers warehouse, you will be notified via email. It may take up to 3 weeks for delivery. At this time, we may suggest other suitable items of a similiar nature for replacement of the original product requested.

Credits or backorders can also be discussed at this time.

Delivery service may vary to the United States or to other international countries due to the customs and duties of those countries. If there are any duties or customs, it will be the responsibility of the receiver.

Orders are packed in plain unmarked boxes.

WHAT DO I DO IF I RECEIVE DAMAGED MERCHANDISE?

All merchandise is checked before it leaves the warehouse. Any products that are damaged must be reported to us within 48 hours from receipt of goods. We will replace any damaged items. If you receive a shipment with exterior damage, or has been opened or re-taped, you must file a claim at the TIME OF DELIVERY WITH THE DRIVER. Please make sure the driver notes the problem in his delivery record. Save the original cartons and packing material for inspection by the carrier. Let us know immediately. We will follow up on the claim. The carrier will credit us (the shipper) and we will take care of you.

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